Terms of service


Terms of Service – Xyro Prints

Welcome to Xyro Prints. By accessing or using our website, you agree to the following terms and conditions.

1. General

  • By placing an order, you confirm that all information provided is accurate and complete
  • We reserve the right to refuse or cancel any order at our discretion

2. Products & Services

  • We offer customized printing products such as photo frames, visiting cards, and design-based items
  • Product images shown on the website are for reference only; actual print colors may vary slightly

3. Orders & Customization

  • Customers are responsible for providing correct designs, images, and text
  • Once the order is confirmed, it cannot be modified or canceled
  • We are not responsible for errors (spelling, design issues) provided by the customer

4. Pricing & Payments

  • All prices are listed in INR and may change without prior notice
  • Payments must be made in full before order processing
  • Secure payment gateways are used for transactions

5. Shipping & Delivery

  • Delivery time depends on location and courier services
  • We are not responsible for delays caused by third-party logistics providers

6. Return & Refund

  • Customized products are non-refundable and non-returnable
  • Returns are accepted only if the product is damaged during delivery
  • Customers must provide proof (unboxing video/photos) within 24–48 hours

7. Intellectual Property

  • All designs, content, logos, and materials on this website are the property of Xyro Prints
  • Unauthorized use or reproduction is strictly prohibited

8. User Content

  • By uploading files (images/designs), you confirm that you have the legal right to use them
  • We are not responsible for copyright violations in customer-provided content

9. Limitation of Liability

  • Xyro Prints shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services

10. Changes to Terms

  • We may update these Terms of Service at any time without prior notice